Cancellation and Refund Policy for Silver Collection at www.silvercollection.in

1. Cancellation Policy

1.1 Order Cancellation by Customers

Customers have the option to cancel their orders subject to the following conditions:
– Orders can be canceled within [1 Hour] of placing the order.
– To cancel an order, customers must contact our customer support team at [+91-9673400786

support@silvercollection.in  or aqeelquadri1284@gmail.com].

1.2 Order Cancellation by Silver Collection

Silver Collection reserves the right to cancel orders under the following circumstances:
– Unavailability of the ordered product.
– Inaccurate or incomplete order information.
– Suspicion of fraudulent or malicious activity.
– Failure to meet payment requirements.

2. Refund Policy

2.1 Refunds for Canceled Orders

– If an order is canceled by the customer within the specified time frame, any payments made will be refunded in full.
– Refunds will be processed using the original payment method unless otherwise agreed upon.

2.2 Refunds for Defective or Damaged Products

– If a product received by the customer is defective or damaged, the customer must contact our customer support team within [No Return] of receiving the product.
– Silver Collection will arrange for a return of the defective or damaged product and issue a refund or replacement, as preferred by the customer.

2.3 Refunds for Returned Products

[No Return]

2.4 Refund Processing Time

– Refunds will be processed within [6 days] after approval.
– The time it takes for the refunded amount to be credited to the customer’s account may vary depending on the payment method and financial institution.

3. Contact Information

If you have any questions or concerns about our cancellation and refund policy, please contact us at [support@silvercollection.in].

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